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Daneen Skube

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  • Politeness in workplace doesn't cost, it pays

    Q. I'm told I'm gruff and perceived as difficult at work. The truth is I focus on getting the job done. I watched a news show yesterday about how people at work sabotage you when they don't like you. In the show, the baristas at coffee shops even gave customers decaf rather than caffeine when the customer was rude. Do you think people go out of their way to undermine you if they think you are impolite?
  • Career advice from the 'universe'

    Q. I have been feeling like I need to change my career trajectory but putting it off. Then I had about 10 events all occur that seem like the universe is trying to give me a message. For example, my cell broke before an important meeting, my car battery...

    Solve interpersonal problems rather than recycling them

    Q. I am overwhelmed in my job and often don't have time to deal with people who are incompetent, huffy or wasting my time. When I try to get other people to focus on the job, they often look upset and I still don't get them to be productive. How can I...

    Nobody wins in the fight to be right

    Q. I am daily astonished at the stupid things my coworkers, managers and customers tend to do. I try to be diplomatic when I point out to them what they are doing wrong. I also let them know that I am only trying to help them. People just get madder at...

    Sharing your feelings won't boost your effectiveness at work

    Q. I've been through quite a bit of therapy, and I believe it is important for me to be honest with my feelings at work. The other day I told a coworker he was hurting my feelings, and he just got mad. Isn't the point of mental health to know how you...