MALVERNE, NY—Marianne Monahan, a resident of Malverne, says she has no choice but to bathe in brown bath water.
"I'm so outraged I can't even put it into words," said Monahan.
Monahan drinks mostly bottled water and had a filtration system installed in the kitchen, but she says she's been dealing with brown water for years. Strangely, the cleanest-looking water is actually in her toilet.
"What I have to do on a regular basis is I have to take the back of my toilet off, I have to let the water go all the way down, shut the water and I have to physically go in there and scoop out residue."
Monahan isn't alone.
There is a Facebook page buzzing with angry Malverne residents complaining of brown water.
The water authority and the health department say the water is safe and meets state standards, so PIX 11 News took a sample from Marianne Monahan's bathroom to Long Island Analytical labs in Holbrook to them test it to find out.
The water was examined by professionals who regularly test water for the Suffolk County Health Department, they tell us discolored water is normal on Long Island.
"Long Island aquifers are routinely high in iron content," said lab director Mike Veraldi.
The results of the sample we brought were anything but normal, however. We were told the the iron level was more than ten times over the acceptable state limit.
Bill Varley, president of the Long Island American Water Authority, says the lab results were skewed because we took hot water instead of cold water.
"The limits are not set for contaminate, it's set for aesthetic levels and obviously I wouldn't want to drink discolored water nobody does but we have to keep it in perspective it is not a health hazard."
The lab says iron levels in hot water would be higher than cold water -- but not that drastically.
The water authority is getting ready to bring a new filtration system on line, they believe will solve the brown water problem once and for all, but first they have to get through a meeting Thursday.