KANSAS CITY, MO.—If you think that you have been harrassed by creditors, you are not alone, and there is something that you can do if you think that a collection agency has crossed the line.
The Missouri Attorney General's office reports that they have seen an increase in complaints about aggressive debt collectors, and now some people have reported that collectors are even trying to friend people on Facebook in an attempt to collect money.
Officials with the Attorney General's office say that their office received over 2,200 calls in 2010 about harrassment, threats, and collectors trying to get money - including instances where money wasn't actually owed. The office currently has two lawsuits against offenders, Professional Debt Management out of Kansas City, Missouri, and Portfolio Recovery Associates out of Norfolk, Virginia.
Financial advocate Jana Root of Consumer Credit Counseling Services says that she isn't suprised that these type of complaints have increased.
"Collection agencies are notorious for trying to use some under the table tactics in order to collect on debt," said Root, who says that it's important that people know about the Fair Debt Collection Practices Act. "It is our right as consumers to know what they can, and can not do."
Root says if you owe money, pay it, and keep track of what you're doing to wipe out your debt.
"Often times they are more willing to work with you if they don't have to hunt you down," said Root.
Root says evidence that you were trying to pay could come in handy if you and that debt collector end up in court.
For more information about the Fair Debt Collection Practices Act, click here.