Kevin Hunt: Coffee Ice Cubes At Starbucks? Ban Single-Roll TP?

Why stop at coffee ice cubes? Another visitor wants consumers to rally behind a request for two lines at Starbucks, an express lane and a slow lane. The reason: "During the week, I am quick and direct. On a Saturday, I like to mosey."

True, restaurants often neglect the mosey factor. And shouldn't Chipotle sell nachos? And why isn't ice cream one word? (Icecream anyone?) And shouldn't amusement parks allow us to bring in our own food? Or supermarkets have refilling stations for laundry detergent?

You can support any of these movements at

"Every individual has issues with some company or corporation," says Gleich, "whether it's the supermarket or Chipotle, Starbucks or anybody like that. You can reach out to them and call their 800 number or send them an email. But you know it's going to fall on deaf ears. It's not going to get you very far. So, basically, don't bother doing that."

So maybe 1,000 consumer voices are stronger than one., which has no advertising, hopes to make money through "resolution" fees charged to companies while maintaining consumers' no-charge use of the site. Gleich is also considering group buys for natural gas and electricity.

"Just like Wal-mart gets a much lower rate than the individual that lives nearby," says Gleich, "if there's a large group maybe we can give them the better rate that Wal-mart gets and they'll pay like a commercial user."

So what's your itty-bitty consumer gripe?

Truth: The Bottom Line wants single-roll toilet paper either eliminated or restored to its former size, and stature, before Charmin introduced the ruinous "double roll" in 1994.

Starbucks will serve coffee ice cubes before that ever happens.


Consumer Cellular has been rated the nation's top wireless carrier the past three years in Consumer Reports' reader surveys (read the TBL column at At least two TBL readers liked other no-contract plans:

"How about T-Mobile's pre-paid plan? No monthly fee. Just buy what you need at Walgreens or CVS. Unused minutes get rolled over. I don't use my basic cellphone much, mostly just when I'm traveling. And it's nice to have in case of an emergency. A $20 refill card will last me for weeks."

Ivan Robinson, Tolland

"Usually there is not one good phone plan for everyone. I recently had T-Mobile Pay-As-You-Go. When I tell people this, they usually back away, but this was actually cheaper than the bottom two Consumer Cellular plans.

"I purchased the phone, plus paid $100 for 1,000 minutes of talk time. That's 10 cents a minute.

"I had T-Mobile for about five years, was very happy and took over my wife's AT&T iPhone when she upgraded. The AT&T GoPhone is the exact same plan as T-Moble with minutes and expiration. So I ported my T-Moble cellular phone number to AT&T and I'm running a cheap iPhone on an AT&T pay-as-you-go plan. I do not have a data plan, but use the iPhone in WiFi areas for data."

Richard Bonczek, Tariffville

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