Who: Betina Jean-Jacques, 33, recently joined the Small Business Development Center at Palm Beach State College in Boca Raton as a business consultant, from Career Source Broward, in Fort Lauderdale. It was the opportunity she sought, one that was a strong match for her skills and qualifications.
Why my job is important to the community: By giving business owners the resources and assistance needed to increase revenue, more jobs are created which will have a direct positive impact on local economy.
Myth-buster: Though a small business might think they are ready to grow, to be eligible to participate in our program, they must: be in business at least 3 years; have five or more full-time employees; have at least $1 million in sales, and be willing to submit related financial, marketing and operations documents.
Experience: Coldwell Banker Home Realty, Boca Raton: office coordinator; Kaplan University, Fort Lauderdale: training manager.
Community: Saint Elizabeth Catholic Church: young adult choir director; Founder, chairwoman of Engage & Educate, a nonprofit organization specializing in education and economic growth for young adults; Greater Caribbean-American Chamber of Commerce executive board.
On the job
Top goal in my new position: Extend the SBDC services to as many Palm Beach County business as possible.
Professional satisfaction: On numerous occasions I have had business owners come up to me at networking events and shared the role the SBDC played in the start or growth of their company.
Advice to young professionals: The analytical side of the job can be acquired in school or through intense training. It's the interpersonal skills that create great customer service. Learn how to listen.
On the side
Reading: True Compass: A Memoir, by Edward M. Kennedy
Ckent@tribune.com or 954-356-4662, Google+ and Twitter @mindingyourbiz