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Closed Captioning Concerns & Complaints

Closed-captioning for our hearing-impaired viewers is a service WTIC-TV/WCCT-TV takes very seriously. For many with this disability, it is their primary medium for receiving important news, weather and emergency information.

Here is important information specifically for our hearing-impaired viewers in the event they need to contact WTIC-TV/WCCT-TV regarding closed-captioning issues ...

For Closed Captioning Concerns Please Contact Our Captioning Hotline:
Phone: (860) 723-2111
Fax: (757) 206-1134
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.

Written Closed Captioning Complaints Should Be Directed to the Following:
Mr. Dean Maluski
Director of Engineering
285 Broad St.
Hartford CT, 06115
Phone: (860) 723-2111
Fax: (757) 206-1134

*Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.

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