Biography

Pulitzer Prize-winning journalist Michael Hiltzik writes the daily blog “The Economy Hub.” His business column appears every ...

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Michael Hiltzik

Michael Hiltzik

The Economy Hub

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Intuit finally backs down--all the way down--in its TurboTax fiasco

Intuit finally backs down--all the way down--in its TurboTax fiasco

January 29, 2015

Intuit, the maker of the popular TurboTax software program, has finally gotten the message that when you've outraged a large portion of your customer base, responding with half-measures doesn't work.

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