The Connecticut Insurance Department recovered funds for insurance customers and fined insurers for violations for a combined total of about $2.3 million during the three-month period ending Sept. 30.
In the third quarter, the department's consumer affairs unit handled more than 1,500 complaints and inquiries and helped recover almost $1.2 million for insurance policyholders. The recovered funds were in the following types of insurance:
— Accident, Health: $677,800
— Auto: $98,260
— Fire, commercial: $4,320
— General liability: $14,300
— Homeowners, Farmers: $172,900
— Life, annuities: $178,350
— Miscellaneous: $22,345
Separately, the department's market conduct division levied more than $1.1 million in fines against insurance companies for untimely claim payments, improper licensing, and other violations and settlements. That money is deposited into the state's General Fund.
"Consumers expect their insurance companies to come through for them in times of need, and when that doesn't happen we want to know about it," said Connecticut Insurance Commissioner Thomas B. Leonardi. "Whether it's a dispute over health insurance or a homeowner's claim, this department holds carriers accountable when they fail to adhere to state laws and regulations. I encourage anyone with a complaint or question to contact the department and utilize the resources we have to assist you in resolution."