Typically, customers pay about $40 for 8 ounces of loose tobacco, 200 hollow cigarette tubes and the use of the machine. Employees tell customers how to operate the computerized rolling machines.
"We just talk the customers through the process," said Michael Horak, general manager of the Tobacco Place in Wethersfield, which has two of the machines. Tobacco Place opened two weeks ago.
The machine, which costs about $40,000, automatically fills each tube with tobacco and then ejects the finished cigarette into a collection bin, an eight-minute process that produces the equivalent of a carton of cigarettes —10 packs of 20.
But state officials say operating the machines without a cigarette manufacturer's license is illegal.
In August, Attorney General George Jepsen, on behalf of Kevin B. Sullivan, state commissioner of revenue services, filed a lawsuit in Superior Court in Hartford against Tracey's Smoke Shop and Tobacco LLC for illegally manufacturing cigarettes at its two stores in Norwalk and Orange.
Tracey Scalzi, the stores' owner, said she owns four of the machines at the two stores, which opened about a year ago.
The Department of Revenue Services claims the machines are commercial cigarette-making machines and retailers who operate them must obtain a cigarette-manufacturing license and pay the associated fees and tariffs, including Connecticut's cigarette tax, which adds $3.40 to a pack of cigarettes.
"We don't see ourselves as manufacturers; the customers make them themselves," Horak said.
The attorney general's office would not comment on the lawsuit because the matter is pending, awaiting the court's decision.
If the court finds in the agency's favor, those who continue to operate the machines could face potential arrest, hefty fines and loss of their existing tobacco sales licenses, DRS spokeswoman Sarah Kaufman said.
Despite the pending lawsuit, two tobacco shops that offer customers the use of the machines have opened in Bristol and Wethersfield.
Store owners say the machines are roll-your-own devices that only produce enough cigarettes for personal use.
"You can go next door to the gas station and buy tobacco. You can buy the [cigarette] tubes, and you can buy the roll-your-own machines — I sell a couple models here, a $49 machine and an $8 machine. The only difference is my machine is bigger," said Michael Hatzisavvas, who opened Big Cat's Smoke Shop in Bristol seven weeks ago.
"We don't do the manufacturing. I don't touch the machine," Hatzisavvas said. Like the other stores, Big Cat's four employees tell customers how to operate the machines.
Hatzisavvas, a former restaurant owner, said he's aware of the lawsuit, but decided to open a store anyway.
"I am worried. It crosses my mind that they'll shut me down. But how can they do this? I thought this was a state that liked small business," Hatzisavvas said. "Why would they want to shut a business that's providing work for local people?"
The machines, made by RYO Machine LLC, a Cincinnati company, began appearing making a few years ago. Bryan Haynes, an attorney representing the company, which was founded in 2008, said RYO's machines are not in the same league as commercial cigarette-making equipment.