COLBY WARE, BALTIMORE SUN
May 20, 2011
Model airplane -- "I got that from Gary Kelly, the CEO of Southwest Airlines. He sent me that because I was at BWI [airport] and told him the the employees of M&T took 13,000 Southwest flights in one year. That's equivalent to a round trip for every employee. I said to him, you're our lifeline. The next day I got this model of a 737 in Maryland flag colors."